KPMG Nigeria, on behalf of one of her clients, a wholly-owned Nigerian Conglomerate with businesses and interests that span across various sectors of the Nigerian economy: Automobile, Medical, Foods & Beverages, Information Technology, Engineering and Agriculture; With globally respected partners and an iconic brand portfolio and has continued to be a considerable contributor to Nigeria's economy, calls for application for the position below.
Role Title: National Parts Manager
Location: Nigeria
Role Responsibilities:
As the National Parts Manager, you are expected to:
- Ensure the Parts team works closely with colleagues in Service, Sales and Administration to deliver outstanding customer service.
- Establish and monitors the team’s training requirements to ensure the required level of skill and expertise is available.
- Implement performance management, coaches and develops the team to improve performance.
- Plan and implement marketing activities (such as telemarketing, direct mailing, price marketing, event marketing).
- Manage the day to day operations of the Parts department to ensure the achievement of key targets.
- Maintain agreed profit margins and return on investment by selling the maximum amount of parts to trade and retail customers.
- Maintain an efficient parts service to other departments within the Company.
- Analyse sales data to place emphasis on selling the most profitable lines.
- Monitor customer activity and amends discounts where necessary.
- Implement systems to monitor and record lost sales, reviews data and takes appropriate action.
Required Qualifications:
- Candidate must hold a B.Sc and/or Technical and Engineering Degrees / equivalent
- A minimum of five years relevant experience in Service department of Automobile Industry touching Workshop, Spare Parts, Training and Customer Relations
- Possess technical skills, knowledge and experience of the retail motor industry
- Demonstrated experience of modern business methods
- Proven knowledge of automotive parts business
- Demonstrated experience in supply chain management
- Demonstrated experience of vehicle legislation, consumer legislation and trade practices
- Demonstrated experience in controlling clerical work, administration, organization and financial matters
Application Deadline:
Ongoing
Application Guidelines:
To apply, click on the link below.
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