BFree was founded by digital lending professionals that were deeply unsatisfied with the established debt recovery practices in Nigeria. Debt recovery is a painful process for both companies and individuals with lots of negative user experience. They are here to revolutionize the process using an integrated, data-driven recollection approach to identify and recover funds from delinquent customers.
They are actively recruiting for the position below.
Role Title: Loan Recovery Officer
Location: Lagos State.
Role Responsibilities:
- As the Loan Recovery Officer, you will maintain a complete debt collection portfolio, and work with delinquent clients to resolve non-performing loans.
- As the Loan Recovery Officer, you will review the company debtor list.
- As the Loan Recovery Officer, you will contact customers and informing them of their overdue bills.
- As the Loan Recovery Officer, you will advise customers on their payment options and negotiating suitable payment plans.
- As the Loan Recovery Officer, you will follow up with clients on previous payment arrangements.
- As the Loan Recovery Officer, you will maintain customer payment records.
- As the Loan Recovery Officer, you will respond to customer queries.
- As the Loan Recovery Officer, you will maintain accurate, up-to-date customer account information.
- As the Loan Recovery Officer, you will report daily progress against targets to the Team Leader.
Required Qualifications:
- Hold B.Sc./HND with experienced in Banking or any financial field that deal with debt recovery is preferred
- Candidate should have a minimum of one year of experience.
- Have previous experience working as a Collections Officer.
- Must be familiarity with state debt collection laws.
- Knowledge of payment plans and accounting procedures.
- Good working knowledge of Microsoft Office Suites.
- Excellent communication and negotiating skills.
- Excellent listening skills and superb questioning techniques.
Application Deadline:
September 30th 2020
Application Guidelines:
To apply, send CV to recruitment@bfree.africa using the role applied for as email subject.
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