KPMG Nigeria, on behalf of one of her clients, a wholly-owned Nigerian Conglomerate with businesses and interests that span across various sectors of the Nigerian economy: Automobile, Medical, Foods & Beverages, Information Technology, Engineering and Agriculture; With globally respected partners and an iconic brand portfolio and has continued to be a considerable contributor to Nigeria's economy, calls for application for the position below.
Role Title: General Manager, Service & Spare Parts
Location: Nigeria
Role Responsibilities:
As the General Manager, Service & Spare Parts, you are expected to:
- Demonstrate and encourage the Service team to exhibit values and Customer centric behaviours in their daily activities and in all interactions with customers
- Be a role model who sets high standards of behaviour and ethics for all staff at the service centres
- Build and develop a stable team that works together to drive and deliver performance
- Promote a culture of learning and development, leading by example by constantly seeking to improve own skills and performance
- Ensure that legal, environmental and health and safety requirements are adhered to by all, while ensuring the safety and security of people, vehicles and property
- Work with Executive Director to set the strategic direction for the business in line with the company’s overall strategic objectives
- Create, communicates and implements company’s service strategy, policy and business planning for short, medium and long term
- Build influential relationships with manufacturers, professional bodies and statutory representatives
- Ensure service facilities are managed to support the brands represented and to meet the needs of the business and legal/statutory compliance requirements (e.g. managing and monitoring various facilities, managing maintenance and security of existing equipment & buildings, Health & Safety)
- Work with Executive Director to develop Marketing/PR strategies for the Service division and becomes involved in its implementation
- Work with Executive Director to develop financial targets and budgets for the different service locations, and works with brand or branch managers to translate them into targets for their teams
Required Qualifications:
- Hold a bachelor's degree in Business Administration or any relevant discipline.
- An advanced degree, such as a Master of Business Administration (MBA)
- Proven Technical Experience in Automotive Industry
- Demonstrated experience in management of profit and loss within a business or business unit.
- Proven leadership experience (in the automotive sector is a plus)
- Strong customer service focus
- Demonstrated experience in automotive KPI reporting
Application Deadline:
Ongoing
Application Guidelines:
To apply, click on the link below.
No comments:
Post a Comment