Viva Cinemas is a foremost cinema, furnished with state of the art Dolby Surround sound with JBL speakers and projectors from Christie, 7 large screens (3D included), spacious foyer and awesome concession, Viva Cinemas provides a good bouquet of Hollywood, Bollywood and Nollywood movies to cater for cinemas lovers.
Viva Cinemas is actively recruiting for the position below.
Role Title: Team Leader
Location: Ilorin in
Kwara State.
Role Responsibilities:
- You are to ensure that the highest standards for quality &customer service are met; ensure high levels of customer satisfaction through excellent service.
- Assisting the Cinema Supervisor to manage and motivate assigned team to increase sales and ensure efficiency.
- Ensure that tardiness and absenteeism of any team member, janitors & outsourced security company if applicable are recorded and details provided to the Cinema Manager and Supervisor.
- Provision of daily updates to the Cinema Manager and Supervisor on trends and customer needs.
- Updating the team on performance and daily targets.
- Assisting the Cinema Supervisor to recommend strategies to improve customer satisfaction.
- Respond to customer complaints and comments swiftly and professionally.
- Assist team members to meet and exceed guest-service standards.
- Supervising assigned team’s compliance to special promotions, displays and events.
- Monitoring the implementation of approved promotional campaigns.
- Verification of the condition of all items received from the stock keeper in the absence of the Cinema Manager and Supervisor.
Required Qualifications:
- Hold bachelor’s degree in any relevant area.
- Two years of experience working as a Supervisor,
- Candidate must be experienced working in a similar role in a cinema or entertainment industry.
Application Deadline:
Ongoing
Application Guideline:
To apply, send CV and application letter to jobs@vivacinemas.com using the below format: Ilorin/Team Leader/ Jonathan Buhari
No comments:
Post a Comment