Business Systems Associate Job opening at Greenlight Planet

 

 

Greenlight Planet Inc is a foremost multinational, for-profit business that designs, distributes, and finances solar-powered home energy products, with an underserved population in mind: the 1.3 billion global consumers for whom the old-fashioned electrical grid is either unavailable or too expensive.

With over ten years in business, the Greenlight Planet is now a leading global brand in emerging markets across Asia and Sub-Saharan Africa.  Greenlight’s Sun King™ products provide modern light and energy to 26 million people in more than 40 countries and have sold over 10.5 million products worldwide.

Greenlight Planet is actively recruiting for the position below.

 

Role Title: Business Systems Associate

Location: Lagos State.

 

Role Responsibilities:

 

• Interacting with vendors, preparation of technical end-user documents and facilitating basic user training on various tools and automation.
• Providing timely technical support for users and work with them to solve existing problems.
• Daily monitoring and maintenance of current systems and solutions.
• Developing and providing training and technical documentation for users from various departments.
• Developing, testing, documenting and troubleshooting of various business systems and tools under Greenlight Planet's Easy Buy Program.
• Working with vendors in the process of troubleshooting escalated incidents
• Working with end-users to look for solutions to issues that may arise using the various tools available.

 

Required Qualifications:

 

• Hold a bachelor's degree in any relevant field
• Proven experience in managing various business system and tools.
• Minimum of one year of ICT experience with a proven track record of maintaining and troubleshooting different systems and tools.
• Outstanding communication skills and ability to explain complex data flows in a simple manner.
• Basic experience administering the following kinds of systems: a CRM, ERP, Call Center software, Ticketing and Automation software.
• Knowledge with SMS gateways and other operational tools including Google Sheets and Google Apps Script would give you an edge.
• Great understanding of our key sectors of focus
• Ability to think clearly and problem-solving skills.
• Ability to establish and maintain effective relationships with people from different departments of the organization.

 

Application Deadline:

Ongoing

 

Application Guideline:

To apply, click on the link below. 

https://bit.ly/35NaHQ4