Fenix International is a next-generation energy company. Fenix mission is to transform their customers’ quality of life through disruptive innovation in energy and financial services. Their flagship product, ReadyPay Solar, is an expandable, lease-to-own solar home system financed through affordable installments starting under $0.17 per day. Fenix use real-time transaction data to create a unique credit score to finance power upgrades and other life-changing loans and open a wider world of energy and financing for their customers.
Role Title: Sales Team Lead
Location: Badagry, Lagos
Role Responsibilities
- Market initiatives to achieve and increase quality customer base in the assigned clusters
- Carry out weekly market activation in the territory to generate leads and eventual conversion to sales.
- Drive all product mix sales through the right product targeting to the right segment of the prospects/customers.
- Carry out product presentations and exhibitions within assigned clusters
- Regularly recruit new Fenix Power Champions (FPC) within territory
- Weekly performance monitoring of RPCs and initiating corrective actions where required
- Hold regular meeting with the RPCs
- Send weekly / monthly reports on sales activities within territory using approved template.
- Regularly train and retrain cluster team leads on sales process, Sales pitch, products, Customer Service etc.
- Ensure FPCs understanding of commission structures (Colors) and journey with Fenix
- Reward and recognition schemes for high performing RPCs
- Customer Forums Participate in customer service forums, field clinics, weekly meetings with SCAs
- Team Building Drive #One Team goal within clusters via team building activities.
- Identify Opportunities Constantly identify opportunities for driving activation and other sales within clusters.
- Plans Draw up weekly/Monthly route plans for the FPCs
- Track Sales Track daily/weekly/monthly sales target Vs actual with the FPCs
- POS Location Collaborate with CX, Operations on viable locations for POS Expansion and management.
- Regularly visit overdue customers to ascertain their challenges and resolve
- Escalate lingering issues to the FSMs
- Quality Check Daily/weekly checks on quality of installations by FPCs
- Swap stocks Deploy and track swap stocks and children in the territory
- Repossess Fenix kits from fringe customers
- Stakeholders Engagement
- Identify and organize official meetings with relevant external stakeholders such as local chiefs, community leaders, government officials etc
- May represent the business during community engagements and goodwill activities.
- Drive sales process compliance within clusters
- Carry out daily/weekly customer visitations to resolve or escalate pending issues with customer systems
- Ensure the right product is sold to the right customers
- Field Clinic Participate in Field clinic activities
- Monitor and Share weekly overdue customer lists with the FPCs
- Training Continuous training and coaching of RPCs on God/Bad portfolios, catch up etc.
Required Qualifications:
- B.Sc. Degree or equivalent
- 2 - 4+ years working in a role within a progressive sales and/or financial services environment with strong, quantifiable results
- Critical thinking skills (ability to think outside the box)
- Good problem-solving skills (solutions oriented)
- Flexibility with ability to work under pressure to meet deadlines
- Willingness and desire to learn new ideas
- Experience or passion for working in developing markets
- Ability to work both in teams and independently
- Passionate about solving problems for customers in rural communities
- Proficiency in English Language and 1 or more other Nigerian Languages
Application Deadline:
Ongoing
To apply, click on the link below.
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