Thursday, October 01, 2020

Assistant Branch Supervisor Job opening at I-Fitness Centre Limited

 

I-Fitness Centre Limited is Nigeria's first and fastest-growing fitness chain.  I-Fitness Centre Limited was founded in May, the year 2015.

 
I-Fitness Centre Limited has grown from a one location gym Lekki, Lagos State, to a multi-location fitness center with over 2,000 subscribers.

They are currently recruiting for the position below.

 

Role Title:  Assistant Branch Supervisor

Location: Lagos State.

 

Role Responsibility:

 

  • Responsible for developing in-depth knowledge of company products.
  • Keeping accurate record of all sales
  • Expected to develop and sustain long-lasting relationships with customers.
  • Informing leads and customers of current promotions and discounts
  • Expected to maintain positive business and customer relationships in the effort to extend the customer lifetime value
  • Reply to customers' questions and escalating complex issues to the relevant departments as needed.
  • Ensuring prompt resolution of customer complaints
  • Supervising and monitoring of branch staff
  • Working closely with the Branch Supervisor for equipment repair and maintenance.
  • Informing leads and customers of current promotions and discounts
  • Expected to maintain positive business and customer relationships in the effort to extend the customer lifetime value
  • Respond to all prospect and customer questions accurately; prioritize and escalate prospect and customer questions as needed

 

Required Qualification:

 

  • At least years in Sales and Customer Service, preferably in Hospitality.
  • Two years cognate experience of leading a team.
  • Outstanding negotiation and consultative sales skills.
  • Possess the ability to manage a branch facility, in relation to the organization's look and feel standard.
  • Ability to quickly escalate and resolve problems.

 

Application Deadline:

 

October 9th, 2020.

To apply, send CV recruitment@ifitness.ng to using Assistant Branch Supervisor as subject of the mail.

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