Relationship Officer Job opening at Luvanex Group

 

 

Luvanex Group was established in February 2007 in Atlanta, Georgia as a one stop for Real Estate Investors. In January 2017 they started operations in Charlotte, North Carolina and opened their headquarters in the fast-growing economy known as the Queen City. They operations now span 2 states: Atlanta, Georgia & Charlotte, North Carolina with expansion plans into South Carolina in the first quarter of 2019.

Luvanex Group is actively recruiting for the position below.

 

Role Title: Relationship Officer

Location: Lagos States.

Role Responsibilities:

 

• Working with customers to ensure they maintain their payments do not fall into arrears and subsequently enter the Collections funnel.
• Help in delivering great service to existing and prospective customers.
• Identify existing and prospective customers needs via mail, phone or social media and providing answers quickly or escalating to relevant department.
• Helping customers complete loan applications, setting up remita payment, and loan repayments.
• Delivering world class customer support services that will always set the company apart from the competition while delighting the customer.
• Expected to support the collections process by making calls to customers at risk of falling into arrears and preparing repayment plans.
• Responsible fro increasing customer's usage, satisfaction, retention, and advocacy by establishing creative ways.
• Expected follow up and resolving customers complaint and queries within the allotted time to meet response targets.
• Collaborating with teams and other departments to ensure overall customer satisfaction

 

Required Qualifications:

 

• Bachelor's degree in Management Sciences, Business Admin or any related course
• Minimum of two years customer service experience in a consumer finance company.
• Candidate must be a fast learner having the ability to learn quickly and understand deeply.
• Candidate should be proactively seeking out work for self and actively look to solve customer issues.
• Emotionally intelligent, understanding the underlying issues being raised by the customers and being able to resolve quickly or escalate as needs be.
• An experienced tech Savvy, you will be very aware of Internet technologies including Websites, email, online chat and messaging and other internet related products and services.
• Multitasking handling several tasks and priorities, your workload will switch between customer service duties and collections.
• Must be a fast typist and able to reach 40 words per minute and eager to improve.
• Candidate must be polite and patient and show empathy in dealing with customers regardless of their position.

 

Application Deadline:

September 30^th, 2020.

 

Application Guidelines:

To apply, click on the link below.

 https://bit.ly/33Olert

 

Facility Officer Job opening at White Soul Motors Limited

 

 

White Soul Motors Limited is a subsidiary of White Soul Investment Ltd, a company incorporated under the Company and Allied Matters Act, 1997. White Soul Motors Limited is a foremost name in the automobile sales industry, providing accessible and affordable vehicles and maintenance services tailored to meet specific requirements.

White Soul Motors Limited is actively recruiting for the position below.

 

Role Title: Facility Officer

Location: Calabar, Cross River States.

Role Responsibilities:

 

• Recommendation of improvements that could be made to improve the facilities department.
• Supervise equipment usage to ensure they are properly utilized
• Assist in the compliance of existing health and safety policy, safe working best practices.
• Ensuring that weekly checks are carried out weekly to establish and salvage situations that could lead to total damage.
• Assisting with facilities, premises and office management of the facilities department.
• Providing administrative support to enable the facilities department function effectively and efficiently.
• Work together with departmental heads and staff to identify facilities related requirements.
• You are to report any mismanagement leading to damages and cost
• Provide support on major projects relating to premises renovations.
• Coordinate repairs and facility maintenance activities.
• Making sure that the facilities services offered meets required standards.
• Preparation and maintaining a maintenance schedule and ensure that all equipments are maintained on schedule
• Making sure that company facilities meet environmental, health and security standards and comply with government regulations.
• Suggesting and managing cost-effective solutions. 
• Conducting weekly checks of the facility including the equipment i.e A/C, generator, etc
• Recommending trusted and qualified technicians for repairs when needed.

 

Required Qualifications:

 

• Graduate degree in any relevant discipline.
• Minimum of one year of work experience in facility management and maintenance supervision.
• Hold relevant certification

 

Application Deadline:

September 24^th, 2020.

 

Application Guidelines:

To apply, forward your CV to recruitment@whitesoulmotors.com using the position you applied for as heading of your mail.