General Manager, Service & Spare Parts Job opening at KPMG Nigeria

 

KPMG Nigeria, on behalf of one of her clients, a wholly-owned Nigerian Conglomerate with businesses and interests that span across various sectors of the Nigerian economy: Automobile, Medical, Foods & Beverages, Information Technology, Engineering and Agriculture; With globally respected partners and an iconic brand portfolio and has continued to be a considerable contributor to Nigeria's economy, calls for application for the position below.

 

Role Title: General Manager, Service & Spare Parts

Location: Nigeria

Role Responsibilities:

As the General Manager, Service & Spare Parts, you are expected to:

• Demonstrate and encourage the Service team to exhibit values and Customer centric behaviours in their daily activities and in all interactions with customers  
• Be a role model who sets high standards of behaviour and ethics for all staff at the service centres
• Build and develop a stable team that works together to drive and deliver performance
• Promote a culture of learning and development, leading by example by constantly seeking to improve own skills and performance
• Ensure that legal, environmental and health and safety requirements are adhered to by all, while ensuring the safety and security of people, vehicles and property
• Work with Executive Director to set the strategic direction for the business in line with the company’s overall strategic objectives
• Create, communicates and implements company’s service strategy, policy and business planning for short, medium and long term
• Build influential relationships with manufacturers, professional bodies and statutory representatives
• Ensure service facilities are managed to support the brands represented and to meet the needs of the business and legal/statutory compliance requirements (e.g. managing and monitoring various facilities, managing maintenance and security of existing equipment & buildings, Health & Safety)
• Work with Executive Director to develop Marketing/PR strategies for the Service division and becomes involved in its implementation
• Work with Executive Director to develop financial targets and budgets for the different service locations, and works with brand or branch managers to translate them into targets for their teams

 

Required Qualifications:

• Hold a bachelor's degree in Business Administration or any relevant discipline.
• An advanced degree, such as a Master of Business Administration (MBA)
• Proven Technical Experience in Automotive Industry
• Demonstrated experience in management of profit and loss within a business or business unit.
• Proven leadership experience (in the automotive sector is a plus)
• Strong customer service focus
• Demonstrated experience in automotive KPI reporting

Application Deadline:

Ongoing

 

Application Guidelines:

To apply, click on the link below. 

https://bit.ly/31LBY2O 

 

National Parts Manager Job opening at KPMG Nigeria

 

KPMG Nigeria, on behalf of one of her clients, a wholly-owned Nigerian Conglomerate with businesses and interests that span across various sectors of the Nigerian economy: Automobile, Medical, Foods & Beverages, Information Technology, Engineering and Agriculture; With globally respected partners and an iconic brand portfolio and has continued to be a considerable contributor to Nigeria's economy, calls for application for the position below.

 

Role Title: National Parts Manager

Location: Nigeria

Role Responsibilities:

As the National Parts Manager, you are expected to:

• Ensure the Parts team works closely with colleagues in Service, Sales and Administration to deliver outstanding customer service.
• Establish and monitors the team’s training requirements to ensure the required level of skill and expertise is available.
• Implement performance management, coaches and develops the team to improve performance.
• Plan and implement marketing activities (such as telemarketing, direct mailing, price marketing, event marketing).
• Manage the day to day operations of the Parts department to ensure the achievement of key targets.
• Maintain agreed profit margins and return on investment by selling the maximum amount of parts to trade and retail customers.
• Maintain an efficient parts service to other departments within the Company.
• Analyse sales data to place emphasis on selling the most profitable lines.
• Monitor customer activity and amends discounts where necessary.
• Implement systems to monitor and record lost sales, reviews data and takes appropriate action.

 

Required Qualifications:

• Candidate must hold a B.Sc and/or Technical and Engineering Degrees / equivalent
• A minimum of five years relevant experience in Service department of Automobile Industry touching Workshop, Spare Parts, Training and Customer Relations
• Possess technical skills, knowledge and experience of the retail motor industry
• Demonstrated experience of modern business methods
• Proven knowledge of automotive parts business
• Demonstrated experience in supply chain management
• Demonstrated experience of vehicle legislation, consumer legislation and trade practices
• Demonstrated experience in controlling clerical work, administration, organization and financial matters

Application Deadline:

Ongoing

 

Application Guidelines:

To apply, click on the link below. 

https://bit.ly/3gJrvcw