Operations Assistant Job opening at EHA Clinics

 

EHA Clinics, a subsidiary of eHealth Systems Africa Foundation. They deploy innovative technology-driven modular clinics with the ability to combine several critical accelerators to dramatically scale up comprehensive primary health care access across the Nigeria state. EHA Clinics seek to forge new standards in the delivery of quality health systems and to continue expansion to meet the demand for more personalized services, comfort, and convenience while broadening and deepening the services offered.

EHA Clinics is actively recruiting for the position below.

 

Role Title: Operations Assistant

Location: FCT, Abuja.

Role Responsibilities:

• Assisting in vendor identification and requesting and receiving RFQs for clinic purchases
• Responsible for receiving and welcoming of clients at the clinic
• Provision of emotional support and measures to alleviate fear and anxiety.
• Filing itemized receipts and claims for submission to the respective insurance companies
• You would be required to participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Maintenance of patient confidence by keeping their information confidential.
• Maintenance of important documents, files and records in an organized manner.
• You are to ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan.
• Providing information about the services and products of the Clinics when visitors make an inquiry.
• Keep up with trends and updated information about relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• You are required to ensure complete compliance with all the safety procedures and keeping the management informed about any kind of unsafe situation.
• Conferring and coordinating with other departments.
• Performance of a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.
• Frequent update of job knowledge by participating in educational opportunities; reading technical publications; maintaining personal networks.
• Supporting management and employees through a variety of tasks related to organization and communication.

 

Required Qualifications:

 

• Bachelor's degree in Business Administration, Office Management & Technology, Public Administration, Secretarial Studies or any management related area.
• At least two years experience as a Personal Assistant, Front Desk Executive and Customer Service in any leading company
• Excellent customer service skills and communication skills
• Ability to plan and perform daily activities in an organized manner.
• Ability to handle different kinds of emotions as well as manage on the job stress.

Application Deadline:

Ongoing

 

Application Guidelines:

To apply, click on the link below.

 https://bit.ly/33Ejn8S

 

Assistant Practice and Quality Assurance (APQA) Manager Job opening at EHA Clinics

 

EHA Clinics, a subsidiary of eHealth Systems Africa Foundation. They deploy innovative technology-driven modular clinics with the ability to combine several critical accelerators to dramatically scale up comprehensive primary health care access across the Nigeria state. EHA Clinics seek to forge new standards in the delivery of quality health systems and to continue expansion to meet the demand for more personalized services, comfort, and convenience while broadening and deepening the services offered.

EHA Clinics is actively recruiting for the position below.

 

Role Title: Assistant Practice and Quality Assurance (APQA) Manager

Location: Kano State.

Role Responsibilities:

• Supervision of daily performance of clinical team members to ensure duties are completed accurately, efficiently and timely.
• Provision of timely input on the budget process and monitor the approved yearly practice budget.
• Supervise every aspects of quality assurance including establishing metrics, applying best practices, and developing new tools and processes to ensure quality goals are met.
• Resolving complaints in a diplomatic and timely manner.
• Identifying and recommending solutions to the clinical team member and office issues or problems.
• Implementation of process improvement measures as related to clinical quality and standards of service.
• Manage staff schedules to achieve maximum productivity and adequate staffing level of the team.
• Conducting daily, weekly, monthly or quarterly staff meetings with clinical team members.
• Evaluation of all clinical practices within the different departments to help maximize efficiency and optimize patient care.
• Maintenance of adequate clinical supplies. Ensure supply purchases are cost-efficient and within the budget.
• Maintenance of effective working relationships with all departments including, but not limited to Operations, Human Resources, IT, etc.
• Development, implementation and documentation of appropriate corrective actions in areas that are not fully compliant with professional standards  
• Reviewing of supply receipts in conjunction with the Chief Executive Officer.
• Monitor facility cleanliness, working with facilities on maintenance and safety issues.
• Carryout high-quality clinical care for patients by reviewing and researching concerns or complaints and recommending corrective action as appropriate.
• Provision of appropriate and timely communication with staff and providers.

 

Required Qualifications:

 

• Hold a bachelor's degree in Healthcare
• Five years of experience in healthcare or any related discipline
• Proven knowledge of medical office safety, infection control policies, and regulations
• Ability to work successfully in a team environment
• Exhibit clinical competence in the area of practice  
• Proven knowledge and passion for primary healthcare  

 

Application Deadline:

Ongoing

 

Application Guidelines:

To apply, click on the link below.

 https://bit.ly/3c1qfke