EHA Clinics, a subsidiary of eHealth Systems Africa Foundation. They deploy innovative technology-driven modular clinics with the ability to combine several critical accelerators to dramatically scale up comprehensive primary health care access across the Nigeria state. EHA Clinics seek to forge new standards in the delivery of quality health systems and to continue expansion to meet the demand for more personalized services, comfort, and convenience while broadening and deepening the services offered.
EHA Clinics is actively recruiting for the position below.
Role Title: Assistant Practice and Quality Assurance (APQA) Manager
Location: Kano State.
Role Responsibilities:
- Supervision of daily performance of clinical team members to ensure duties are completed accurately, efficiently and timely.
- Provision of timely input on the budget process and monitor the approved yearly practice budget.
- Supervise every aspects of quality assurance including establishing metrics, applying best practices, and developing new tools and processes to ensure quality goals are met.
- Resolving complaints in a diplomatic and timely manner.
- Identifying and recommending solutions to the clinical team member and office issues or problems.
- Implementation of process improvement measures as related to clinical quality and standards of service.
- Manage staff schedules to achieve maximum productivity and adequate staffing level of the team.
- Conducting daily, weekly, monthly or quarterly staff meetings with clinical team members.
- Evaluation of all clinical practices within the different departments to help maximize efficiency and optimize patient care.
- Maintenance of adequate clinical supplies. Ensure supply purchases are cost-efficient and within the budget.
- Maintenance of effective working relationships with all departments including, but not limited to Operations, Human Resources, IT, etc.
- Development, implementation and documentation of appropriate corrective actions in areas that are not fully compliant with professional standards
- Reviewing of supply receipts in conjunction with the Chief Executive Officer.
- Monitor facility cleanliness, working with facilities on maintenance and safety issues.
- Carryout high-quality clinical care for patients by reviewing and researching concerns or complaints and recommending corrective action as appropriate.
- Provision of appropriate and timely communication with staff and providers.
Required Qualifications:
- Hold a bachelor's degree in Healthcare
- Five years of experience in healthcare or any related discipline
- Proven knowledge of medical office safety, infection control policies, and regulations
- Ability to work successfully in a team environment
- Exhibit clinical competence in the area of practice
- Proven knowledge and passion for primary healthcare
Application Deadline:
Ongoing
Application Guidelines:
To apply, click on the link below.
